Privacy Policy
How we collect, use, and protect your information
Last Updated: June 1, 2025
1. Introduction
Dr. Yogin Patel (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.dryoginpatel.com.
By using our website, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
Personal Information
When you book an appointment or contact us through our website, we may collect:
- Full name
- Phone number
- Email address
- Medical condition or reason for consultation (as provided in your message)
- Preferred appointment time
Automatically Collected Information
When you browse our website, we may automatically collect:
- IP address and browser type
- Pages visited and time spent on each page
- Referring URL and exit pages
- Device type and operating system
- Aggregated usage data via Vercel Analytics
3. How We Use Your Information
We use the collected information for the following purposes:
- To process and respond to appointment requests
- To communicate with you regarding your consultation
- To improve our website and patient services
- To comply with legal and regulatory obligations
- To send administrative information, such as confirmations and reminders
4. Data Protection & Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
Your medical information is treated with the highest confidentiality and is subject to additional protections under applicable law.
5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Appointment-related information is retained for the duration of the doctor-patient relationship and as required by medical record retention laws.
6. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:
- With service providers who assist in operating our website (e.g., Vercel, analytics providers)
- To comply with legal obligations or respond to lawful requests
- To protect our rights, privacy, safety, or property
- With your explicit consent
7. Third-Party Services
Our website uses the following third-party services:
- Vercel Analytics & Speed Insights — anonymized usage and performance tracking
- WhatsApp — communication channel for appointment booking
- Google Maps — location display (if integrated)
These third parties have their own privacy policies governing the use of your data. We encourage you to review them.
8. Cookies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of the website.
9. Your Rights
Depending on applicable law, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal obligations)
- Object to or restrict processing of your data
- Withdraw consent at any time
To exercise any of these rights, please contact us using the details below.
10. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:
- Email: dryoginpatel1991@gmail.com
- Phone: +91 99999 99999
- Address: Alpha Ortho Clinic, Mumbai, Maharashtra 400001
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.